We all experience the frustrating, tiring, and mundane task of searching through thousands of healthcare options in the form of referrals listed by health centers, practitioners, and individuals. One has to spend hours, days, or weeks researching options and reach out to the service providers and coordinate with them. Unite Us has brought about a change in this healthcare system.
Dan Brillman and Taylor Justice decided to come with a solution and streamline the current health care system. It resulted in the creation of Unite Us, a technology company. The company aimed to bring together health care and social services providers. The organization has a standardized communication and work process, tracks outcomes, and ensures services get delivered to the needy. It aligns all its stakeholders, i.e., healthcare units, government, and the community, around the shared goal – healthcare improvement.
Unite Us as a Healthcare Company
Unite Us is a New York-based health care technology company founded in 2013. The company’s objective is to provide end-to-end solutions for social care by creating an ecosystem of health care providers and social service agencies. It provides a platform that enables partners to use data-driven insights to improve care delivery.
At Unite Us, stakeholders work together in a centralized, accountable, coordinated, and secure network. It stresses trust and transparency and is aligned with industry-leading privacy and security framework, HITRUST and HIPAA, to maintain the privacy of its clients and community. The developed healthcare infrastructure at Unite Us provides a person-centered care coordination platform and a hands-on community engagement process.
With Unite Us, the healthcare facility providers across the network can send and receive secure referrals, track the entire health journey of each individual, and report on outcomes across a full range of services. The solutions provided by Unite Us include Identify, Enroll, Serve, Measure, and Invest.
The Disrupting Services from Unite Us
Though the healthcare market is not age-old, there are many areas that have not been matured over decades. Maybe the lack of a uniform governing body or standard policies or practices for the delivery of healthcare services has caused a disparity across geographies. Unite Us has tried to unite all possible stakeholders in the healthcare industry for the larger good and especially for the end beneficiaries. Here are a few key snippets of the firm’s services:
Identify
The dynamic and data-powered toolkit of Unite Us, Social Opportunity Indices (SOI) helps identify social care needs such as social isolation, health literacy, etc., of individuals and communities. SOI incorporates public and proprietary Unite Us network data to find the best opportunities to support individuals and communities.
Enroll in Services
The Network hub support (NHS) team helps in the following –
- Referral tracking and completion – It monitors partner to partner referrals
- and ensures clients get connected to the services.
- Social care coordination – NHS works as network care coordination and identifies and carries out appropriate client referrals.
- Proactive enrolment –SOI data helps to identify and enroll individuals with high social care needs.
- Assistance request fulfillment –The team connects the client through Assistance request forms or self-referrals with necessary social care.
Serve
Unite Us has the operating system with social care that assist in the following –
- Screening with social support – Screening tool-agnostic helps to configure client questions with the algorithm. It predicts risks and suggests immediate steps to address a client’s need.
- Secure care coordination – The platform gets embedded with every organization in your network, allows accessing all the updated information and specific outcome.
- Assessment and care plan management – Configurable assessment for each service with each referral avoids the clients sharing their stories multiple times.
- Bidirectional communication and alerts– Fully configurable messaging alerts in real-time to each person’s need help combat the communication gap.
Measure
Unite Us’s Dashboard help to get the specific details and insights and help you to optimize care delivery across your community. You can track standardized social care data and network metrics, including network activity, service demand & delivery, and other detailed outcomes.
Invest
The comprehensive solution from Unite Us helps to social care funding at scale.
Benefits of the Unite Us Health-centric Solution
Unite Us has been continuously growing since its inception and has expanded into 42 states. In August 2021, the company acquired analytics leader Carrot Health to become the only nationwide solution that truly integrates health and social care. The company is leaping to its new highs in the health care industry with a continuous focus on health, accountability, transparency, and security. Here are a few important benefits they brought in –
- Connects health with social care – Unite Us builds a coordinated care network of health and social service using patient-centered coordination and referral management software.
- End-to-end solutions – Unite Us provides an end-to-end solution from enrolling, identifying the right level of benefits, understanding coverage, and care to find resources outside the community.
- Connects with required service in time – The operating process of Unite Us for social care helps secure care coordination and assessment & care plan management. It connects with the required service an individual needs in real-time
- Excellent transparency and data collection – Unite Us maintains excellent transparency and data collection mechanism. It helps the parties to track the client’s progress through the entire system maintaining mandatory confidentiality.
Where the Healthcare Industry Is Heading
The pandemic-like situation has, in fact, shaken the healthcare system yet another time. And this time, it’s not only the governments, policymakers, social activity groups but the healthcare service providers as well. The time has come to think differently to improve the whole process so that the end beneficiaries get what they really want and without much hassle. The innovative solution from Unite Us is a big step towards this movement, and hopefully, other stakeholders also will step in to be part of such new-gen changes in the healthcare industry.
